Conversational Engagement for
Airlines & Airports
Engage customers through Messaging Apps such as WhatsApp Business, with Conversational AI, notifications and integrations to meet any aviation use case. Send flight notifications and upsell services like additional bags, priority boarding etc.
OMNI Channel Messaging & WhatsApp Business Platform supporting 70+ messaging channels. Save money and move A2P SMS engagement to WhatsApp Business.
Automate any customer workflow in Messaging
Reduce costs with Call Deflection
Redirect incoming customer service calls to a persistent messaging assistant in order to reduce the burden on your call center agents. Next time clients can engage through their messaging app, thus avoiding the call. We will provide a custom message widget for your website.
Customer Journeys
Deliver amazing customer experiences. Automate any logistics and transportation use case in messaging apps for a fraction of the cost and time. We can automate any use case with our OMNI channel messaging and WhatsApp business platform.
Enterprise Integrations
We have public developer APIs that are simple to integrate to. Alternatively we will integrate our service into your back end systems, such as CRM, IT service management, knowledgebase and Contact centre etc. We will work with you to make sure our service works E2E for your service.
Interactive notifications for Aviation
With a validated sender, rich media and interactive CTAs (Call to Actions), it's very effective to use messaging apps for Interactive notifications to improve customer engagement and upsell products e.g. fastrack, additional bag.
Features
Interactive Notifications
Provide interactive notifications in messaging apps, that allow you to easily share latest flight informations, but also offering upsell services such as additional bags, lounge access. With a business tick, everyone know they are talking to the business.
OMNI Channel Messaging
Our service works with 70+ Messaging and Communication Channels. WhatsApp Business, Facebook Messenger, Apple iMessage, Google Business Messages and more. Save money by moving your A2P SMS to Business Messaging like WhatsApp Business.
Unified Inbox
Our shared inbox allows you to see all conversations between members of the public and your message chatbot. At any time handover a chat to a staff member to respond. Alternatively we can integrate to your Contact Centre inbox.
