BFSI (Banking, Finance, Insurance..)
An OMNI channel messaging engagement for your customers.
Automate any customer journey with integrations to your IT systems using Messaging Apps like WhatsApp Business.
OMNI Channel Messaging & WhatsApp Business Platform supporting 70+ messaging channels. Save money and move A2P SMS engagement to WhatsApp Business.
Automate any customer workflow in Messaging
Reduce costs with Call Deflection
Redirect incoming customer service calls to a persistent messaging assistant in order to reduce the burden on your call center agents. Next time customers can engage through their messaging app, thus avoiding the call. We will provide a custom message widget for your website.
Automate workflows
Delivery amazing customer experiences. .We can automate any query or customer journey with our OMNI channel messaging and WhatsApp business platform. Simple to use, no mobile app download required.
Enterprise Integrations
Easy to integrate to Payemoji with our public developer APIs. Also we will integrate our service into your CRM, Contact Centre and IT service management systems. We will work with you to make sure our service works E2E for your service.
OMNI Channel Messaging Support
Allow your customers to engage with you through their favorite messaging app. You can eliminate manual data-gathering steps in your customer engagement processes, significantly multiply time savings for your team and improve customer experience. With Payemoji You can remove multiple steps or fully resolve customers' issues through messaging.
Features
Lead Generation for Online Quotes
Supplement your standard contact pages and channels with a more personable, conversational approach. Its easy to follow up with customers after you processed a quote, as you have an open conversation.
OMNI Channel Customer Support
Our service works with 70+ Messaging and Communication Channels. WhatsApp Business, Facebook Messenger, Apple iMessage, Google Business Messages and more
Unified Inbox
Our shared inbox allows you to see all conversations between members of the public and your message chatbot. At any time handover a chat to a staff member to respond. Alternatively we can integrate to your Contact Centre inbox.
