Government and Public Sector
Engage members of the public through Messaging Apps such as WhatsApp Business, with custom journeys and IT integrations to meet any use case. Simple to use, no Mobile App to download.
OMNI Channel Messaging & WhatsApp Business Platform supporting 70+ messaging channels. Save money and move A2P SMS engagement to WhatsApp Business.
Automate any customer workflow in Messaging
Reduce costs with Call Deflection
Redirect incoming customer service calls to a persistent messaging assistant in order to reduce the burden on your call center agents. Next time clients can engage through their messaging app, thus avoiding the call. We will provide the custom message widget for your website.
Customer Workflows
We work with you to create messaging workflows that deliver positive outcomes for your clients. We can automate any query or customer journey with our OMNI channel messaging and WhatsApp Business platform.
Enterprise Integrations
Its simple to integrate to our public developer API. Alternatively we will integrate our service into your IT systems from CRMs, contact centres, public APIs, legacy systems etc. We will work with you to make sure our service works E2E for your service.
Conversatiional Support
By eliminating manual data-entry steps in the support process, you can significantly multiply time savings for your IT team. With Payemoji You can remove multiple steps or fully resolve client' issues through messaging.
Features
Unified Inbox
Our shared inbox allows you to see all conversations between members of the public and your message chatbot. At any time handover a chat to a staff member to respond. Alternatively we can integrate to your Contact Centre inbox.
